Term & Conditions

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GigWay.Africa Terms and Conditions

Last Updated: August 9, 2023

Welcome to GigWay.Africa, an online freelance marketplace based in South Africa. These terms and conditions outline the rules and regulations for the use of GigWay.Africa’s website. By accessing this website, we assume you accept these terms and conditions in full. If you do not agree with any part of these terms and conditions, you must not use this website.

1. Intellectual Property Rights

All intellectual property rights associated with this website, including but not limited to, trademarks, copyrights, patents, trade secrets, and logos, are the sole property of GigWay.Africa or its licensors. Users are prohibited from copying, redistributing, using or publishing any such content without express written permission from the respective owner.

2. Products or Services Terms

All services listed on GigWay.Africa are offered by independent freelancers, not GigWay.Africa itself. GigWay.Africa serves as a marketplace to connect freelancers with clients. GigWay.Africa does not guarantee the quality, safety, or legality of the jobs posted, the truth or accuracy of listings, the ability of freelancers to deliver the services or the ability of clients to pay for services.

3. Payment Terms

Payment for services are made through a secure online payment system on the site. Payments must be made in full and in advance. GigWay.Africa takes a commission from each transaction as compensation for facilitating the marketplace.

4. Guarantees and Warranties

GigWay.Africa does not provide any guarantee or warranty for the services provided by freelancers on the platform. All services are provided “as is” and “as available” without warranty of any kind, either express or implied. Clients are solely responsible for conducting due diligence and negotiating terms with freelancers.

5. Limitation of Liability

To the fullest extent permitted by law, GigWay.Africa shall in no event be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Service; (b) any conduct or content of any third party on the Service; (c) any content obtained from the Service; and (d) unauthorized access, use or alteration of your transmissions or content.

6. Minor-Aged Children

GigWay.Africa is not intended for individuals under the age of 18. By using GigWay.Africa, you represent and warrant that you are at least 18 years of age.

7. Future Modifications

GigWay.Africa reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms and Conditions.

8. Rules of Conduct

Users are expected to behave in a respectful, professional manner while using GigWay.Africa. Abusive language, harassment, scamming, or any other illegal activities are strictly prohibited. Violations may result in immediate suspension or termination of the user’s account.

Data Privacy

GigWay.Africa collects certain user information to improve the functionality of the site and provide users with the best possible experience. This data will not be sold to third parties. GigWay.Africa is committed to protecting your privacy and complies with the Protection of Personal Information Act (POPIA) in South Africa.

In accordance to the POPIA, we implement reasonable security measures to ensure the protection of your personal information against unauthorized access, modification, or deletion. We also limit access to personal information to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

For more detailed information about the types of data we collect, how it is used, how we protect your data and your rights under the POPIA, please refer to our Privacy Policy.

By using GigWay.Africa, you consent to the processing of your personal information as described in our Privacy Policy. If you do not agree with our data practices, please do not use GigWay.Africa.

Dispute Resolution

Any disputes arising out of or related to these Terms and Conditions or the services provided by GigWay.Africa will be governed by the laws of South Africa, without regard to its conflict of laws rules. Both parties agree to submit to the personal jurisdiction of a state court located in South Africa.


GigWay.Africa reserves the right, in its sole discretion, to terminate your access to the site and the related services or any portion thereof at any time, without notice.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at support@gigway.africa.

By using GigWay.Africa, you are agreeing to be bound by these Terms and Conditions, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

Please note that these terms and conditions are subject to change without notice, from time to time in our sole discretion. We will notify you of amendments to these terms and conditions by posting them to this website. If you do not agree with these terms and conditions, please do not access this website.