Technical Support Specialist
- Posted 3 weeks ago
- Remote
Job description
Technical Support Specialists troubleshoot technical issues and assist users with software, hardware, and network problems.🛠️ Key Responsibilities:
- Diagnose and resolve software, hardware, and networking issues.
- Provide customer support via chat, email, or phone.
- Document and escalate unresolved issues to development teams.
- Knowledge of IT support tools, troubleshooting methods, and helpdesk software.
- Strong problem-solving and communication skills.
Companies rely on technical support to maintain smooth operations and ensure customer satisfaction.
🌟 Why Choose Freelancing on GigWay?
✅ 1. Flexible Work Schedule
GigWay allows freelancers to choose their working hours, giving them freedom over their time.✅ 2. Access to Global & Local Clients
Freelancers can connect with businesses across South Africa and globally, increasing their earning potential.✅ 3. Higher Earning Potential
Since freelancers set their own rates, they can earn based on skills, experience, and project complexity.✅ 4. Work on Diverse Projects
Freelancers get exposure to various industries, including finance, tech, e-commerce, healthcare, and more.✅ 5. Be Your Own Boss
Freelancing removes the traditional 9-5 structure, giving professionals more autonomy over career growth.✅ 6. Gain New Skills
With each project, freelancers expand their expertise and stay up-to-date with industry trends.🌍 How GigWay Contributes to the World of Freelancing
✅ Bridging the Talent Gap: GigWay connects skilled professionals with companies needing specialized expertise, reducing unemployment.✅ Empowering African Talent: GigWay supports South African freelancers, creating opportunities in the digital economy.✅ Promoting Remote Work: By enabling remote work, GigWay fosters a more inclusive, accessible, and flexible workforce.✅ Encouraging Entrepreneurship: GigWay helps freelancers transition into solopreneurs, consultants, or even business owners.Skills required
Cloud Engineer (AWS, Azure, GCP)
R37,500.00
📌 Overview:Cloud Engineers design, deploy, and manage cloud-based infrastructures to ensure high performance, security, and cost optimization.💰 Hourly Rate: R500 – R1,500 per hour🛠️ Key Responsibilities: Build and maintain cloud-based infrastructure. Optimize serverless computing and Kubernetes clusters. Implement cloud security and disaster recovery plans. 🔑 Required Skills: Certifications in AWS (AWS…
- Remote
- Intermediate (2-5 years)
- 5 freelancers
Letlhogonolo Modiga
Database Administrator (DBA)
R25,000.00
📌 Overview:Database Administrators ensure that company databases are optimized, secure, and properly managed to support high-performance applications.💰 Hourly Rate: R400 – R1,000 per hour🛠️ Key Responsibilities: Design and maintain SQL and NoSQL databases. Ensure data integrity, security, and backup strategies. Optimize database performance and indexing strategies. 🔑 Required Skills: Proficiency in…
- Remote
- Intermediate (2-5 years)
- 5 freelancers
Letlhogonolo Modiga
Cybersecurity Specialist
R40,000.00
📌 Overview:Cybersecurity Specialists protect companies from hacking attempts, data breaches, and cyber threats.🛠️ Key Responsibilities: Implement firewalls, encryption, and security protocols. Perform penetration testing and vulnerability assessments. Monitor and respond to cyber threats and incidents. 🔑 Required Skills: Experience with ethical hacking, penetration testing, and SIEM tools. Certifications like CISSP, CEH,…
- Remote
- Intermediate (2-5 years)
- 5 freelancers
