This qualification focuses on the fundamentals of computer systems, programming logic, and the complete software development process from planning Read more and analysis to implementation and maintenance. It’s designed to build a strong foundation in IT principles, project coordination, and digital problem-solving, preparing graduates for both technical and administrative roles in modern business environments. Through this course, I developed practical skills in data management, documentation, and structured workflows, as well as strong analytical thinking, adaptability, and digital communication abilities. It also enhanced my understanding of how technology supports business operations and effective decision-making.

My secondary education gave me a strong foundation in communication, business understanding, and computer literacy. With subjects such as English, Read more Business Studies, and Computer Applications Technology, I built early confidence in digital tools, teamwork, and structured problem-solving skills that continue to support my professional work today.

Provide comprehensive sales support and customer service in a retail environment store operations including customer inquiries

Conducted door-to-door sales campaigns to promote fiber internet services Educated potential clients on technology benefits, resulting in Read more increased adoption rates Maintained detailed daily activity logs and customer interaction reports Managed appointment scheduling and follow-up communications Developed strong customer engagement and relationship-building skills